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FAQ & Information

What's better for me: a Max-6 group course or 1-to-1 course?

Our classes have a maximum of just 6 students, so you always have direct contact with your teacher throughout the lesson: for speaking; for help with pronunciation and vocabulary; to answer your grammar questions; and to manage your lesson effectively. You also have the chance to hear what your classmates think and join in wider discussions. However, some students prefer the exclusive individuality of 1-to-1 lessons, and with a 1-to-1 course you can choose your own lesson days and times, and how frequently you wish to take lessons. You can also take a shared course with a friend, family member or work colleague. See Small Groups, 1-to-1 and Shared Courses for more information.

Can I take a combination of Max-6 group and 1-to-1 lessons?

Yes. For example, you can take a small-group General English Max-6 course, and add five 80-minute one-to-one lessons per week: this is our General English Max-6 PLUS-5 course. See General English courses for other options, or contact us with your requirements.

Can I start a course at any time?

Many of our Max-6 courses you can start in any week, including all of our General English courses. However, some Max-6 examination courses have fixed course dates; it is not usually possible to start this type of course after it has begun. If you wish to join one of these Max-6 examinations courses after the start date, please contact us with your request, and we will advise you on this. For full flexibility, a 1-to-1 course may be the best option, as you can start and finish any time, and choose your days and lesson times.

What is the minimum age to take a course?

The minimum age for 1-to-1 courses is usually 18. Some Max-6 adult courses are open to students aged 16 and 17 - please read our Guide for students aged 16-17 and their parents.

Where do the courses take place?

Nearly all our courses take place at the school premises. During very busy periods some courses may be held in classrooms at a partner school a few moments' walk from the One to One English building. All courses are taught by experienced and qualified One to One English teachers.

Is there an entry test of my English?

Before starting your course you will take a written placement test, followed by a short face-to-face or telephone interview, to assess your level.

How can I check if my English is improving at the school?

You will have regular tutorials with your Course Director in order to check that you are happy with your course and to check your progress and your level.

Will I need to buy a course book?

You will need to buy a course book in most cases. Please see the course information for more details.

Can I get a student discount Travelcard?

Yes, as long as your course is full-time (at least 15 hours per week) and 14 weeks or more. The student Travelcard costs just £10 and it entitles you to a generous 30% discount on most forms of transport in London.

How can I apply?

You can apply online, by fax, by post, in person, or through your agent. If you need help with your application, please contact us.

When do I need to apply?

In order to secure your place on a Max-6 course, or for your preferred times and dates on a 1-to-1 course, we ask that you apply as early as possible. Please note that bookings must be completed and all course fees must be paid in full before we can issue a school letter confirming your booking.

What happens if I want to change or cancel my course?

Before your course begins you may cancel and receive a refund subject to certain terms and conditions. After your course has begun, Max-6 lessons and 1-to-1 Intensive lessons cannot be cancelled or postponed in any circumstances. Students on 1-to-1 Flexi courses have more flexibility in changing and cancelling lessons. For all students, it may be possible to request a change of course type, for example, from General English to an examination course. There are restrictions, and a charge will be made. All changes to course types are at the discretion of the school.

Will my accommodation be close to the school?

Most of our homestay accommodation is in Zones Two and Three, with journey times to school of between 25 and 50 minutes. All Student Residences, Hostels and Hotels are in, or close to, Zone One, with a journey time to school of 20 to 30 minutes. See accommodation section.

Does the school have a social programme?

Each month we have one "restaurant night" where all students are invited to meet up for a fun evening and the chance to make new friends; and one trip in or outside London. These trips have included: enjoying a day's tennis at Wimbledon; visiting a Chocolate Festival (!!); karaoke; bowling; and exploring historic towns such as Hampton Court, St Alban's and Brighton. For both restaurant nights and excursions you just pay for your own costs such as travel, entry tickets, food and drinks. A restaurant night usually costs about £10-20 including food and drinks; an excursion outside London costs about £20-30 including food and drinks. Restaurant nights and excursions are led by at least one teacher.

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Suggested links

Accreditation and Examinations Information on the British Council accreditation scheme Language centre directory of accredited English UK members Cambridge examinations (FCE, CAE…) advice for students IELTS examination information and test centre directory Information about the TOEFL test and services Information about the TOEIC test and services

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